FAQs & Troubleshooting
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203 Results
- 1How do I transfer label or slip templates?
- 2Can I use the app with my iPad? (iPrint&Label)
- 3Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 6Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 7Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 8How can I install the printer driver only? (for Windows)
- 9When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 10Where can I download the latest P-touch Editor for Mac?
- 11Poor print quality when printing on narrow labels. (iPrint&Label)
- 12I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 13(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 14What Android™ mobile application can I use?
- 15Where can I download Brother iPrint&Label? (iPrint&Label)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 18How do I install/change the label roll?
- 19Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 20My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 21Can I create a label with time&date? (iPrint&Label)
- 22Which interface cable can I use?
- 23How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 24(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26Where can I find my Brother printer's serial number?
- 27When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 28How do I transfer label templates with P-touch Transfer Express?
- 29Printing is not possible. (P-touch Editor5.3 for Mac)
- 30What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 31(Video) Small characters or thin lines are printed faintly.
- 32Can I change the barcode protocol inside the templates? (iPrint&Label)
- 33How to delete the registry information and files related to the printer driver
- 34How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 35How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 36Printing is not possible. (USB connection)
- 37How can I create a barcode label? (iPrint&Label)
- 38How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 39(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 40(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 41I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 42I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 43Uninstalling the printer drivers (Linux®)
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45What iOS mobile application can I use?
- 46What is the compatible barcode protocol? (iPrint&Label)
- 47Can I change the barcode settings like barocde size? (iPrint&Label)
- 48How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 49How can I print using Portrait? (iPrint&Label)
- 50I cannot find the Brother machine on my wireless network connection. (iPrint&Label)