FAQs & Troubleshooting
![]() |
Popular |
165 Results
- 1I cannot install the printer driver.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 4Where can I download the latest P-touch Editor for Mac?
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 7I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 8Where can I find my Brother printer's serial number?
- 9P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 10How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 11The power button does not light up.
- 12(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 13How to uninstall the printer driver and software
- 14Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 15How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 18How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 19When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 20Installing the LPR driver and CUPS wrapper driver (Linux®)
- 21Can I set a different media width when using an OpenOffice template? (Linux®)
- 22I cannot print.
- 23Labels are jammed in the machine or are not ejected correctly after printing.
- 24How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 26Printing is not possible. (P-touch Editor5.3 for Mac)
- 27Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 28I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 29I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 30The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 31(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 32The print is horizontally compressed and not shaped correctly.
- 33How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 34How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 35(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 36P-touch Editor crashes when I open it on my Mac.
- 37I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 38Uninstalling the printer drivers (Linux®)
- 39Adding a custom media size for continuous tape / roll (Linux®)
- 40The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 41The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 42I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 43(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44How to identify your Operating System (OS) for Windows or Mac
- 45How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 46Printing is not possible. (P-touch Editor 5.0 for Mac)
- 47How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 48I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 49Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 50Some of the print options in OpenOffice do not work. (Linux®)