FAQs & Troubleshooting
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147 Results
- 1How do I install/change the label roll?
- 2I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5Printing is not possible. (USB connection)
- 6I cannot discover the product with the configuration utility.
- 7When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8When I try to print a label, it comes out blank. (for Mac)
- 9How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 10The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 11How do I uninstall the printer driver?
- 12How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 13How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 14How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 15Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 18How to identify the printer's firmware version
- 19Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21How to identify your Operating System (OS) for Windows or Mac
- 22My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 23How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 24What is the Label List? (P-touch Editor 5.x for Windows)
- 25How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 26How do I create name badges by joining "First Name" and "Last Name" fields together?
- 27When I try to use the database function, an application error occurs.
- 28Printing is not possible. (P-touch Editor5.3 for Mac)
- 29Can multiple P-touch printers be connected to PS-9000?
- 30I have an occasional printing problem.
- 31Labels are jammed in the machine or are not ejected correctly after printing.
- 32What are the cleaning sheets for? When do I use them?
- 33(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 34Where can I download the latest P-touch Editor for Mac?
- 35What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 36(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 37How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 38I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 39The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 40How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 41"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 42Can I directly operate my printer from a self-developed application software and print a label?
- 43The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 44The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 45How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 46The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 47How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 48The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 49How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 50How do I reset the PS-9000 to factory default settings?