FAQs & Troubleshooting
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190 Results
- 1Printing is not possible. (USB connection)
- 2When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 3Where can I find my Brother printer's serial number?
- 4Where can I download the latest P-touch Editor for Mac?
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7Small characters or thin lines are printed faintly.
- 8I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 13Print free-length labels with the set length (Linux®)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17How do I create name badges by joining "First Name" and "Last Name" fields together?
- 18Labels are jammed in the machine or are not ejected correctly after printing.
- 19How do I replace the cutter blade?
- 20How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 21How do I uninstall the printer driver?
- 22How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 23How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 24What are the cleaning sheets for? When do I use them?
- 25How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 28What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30Printing is not possible. (P-touch Editor5.3 for Mac)
- 31Installing the LPR driver and CUPS wrapper driver (Linux®)
- 32Some of the print options in OpenOffice do not work. (Linux®)
- 33Labels are jammed in the cutter or are not ejected correctly after printing.
- 34How to identify your Operating System (OS) for Windows or Mac
- 35What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 36How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 37Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 38How do I reset the PS-9000 to factory default settings?
- 39I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 40Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 41How do I create name badges by joining "First Name" and "Last Name" fields together?
- 42P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 43How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 44"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 45How to delete the registry information and files related to the printer driver
- 46How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 47When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 48How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 49How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 50How do I install/change the label roll?