FAQs & Troubleshooting
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188 Results
- 1I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3When I try to print a label, it comes out blank. (for Mac)
- 4How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 5I have an occasional printing problem.
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9Installing the LPR driver and CUPS wrapper driver (Linux®)
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 12When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 13How do I create name badges by joining "First Name" and "Last Name" fields together?
- 14How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 15Printing is not possible. (USB connection)
- 16Where can I download the latest P-touch Editor for Mac?
- 17Creating a label with OpenOffice (Linux®)
- 18How to open the Devices and Printers window
- 19Small characters or thin lines are printed faintly.
- 20When I try to use the database function, an application error occurs.
- 21How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 22I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the QL printer was connected, but the installation does not continue.
- 23My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 24Suddenly my print server stopped printing.
- 25I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 26Uninstalling the printer drivers (Linux®)
- 27(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 28I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 29The print is horizontally compressed and not shaped correctly.
- 30How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 31Labels are jammed in the machine or are not ejected correctly after printing.
- 32How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 33I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 34My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 35When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 36Creating a label with GIMP (Linux®)
- 37Where can I find my Brother printer's serial number?
- 38How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39(Video) Small characters or thin lines are printed faintly.
- 40When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 41How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 42Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 43Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 44I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 45How do I uninstall the printer driver?
- 46What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 47The paper settings specified from the server computer are not reflected on the client computer.
- 48How to delete the registry information and files related to the printer driver
- 49How to identify your Operating System (OS) for Windows or Mac
- 50How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)