FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Where can I download the latest P-touch Editor for Mac?
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11The paper settings specified from the server computer are not reflected on the client computer.
- 12When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 13Suddenly my print server stopped printing.
- 14How to open the Devices and Printers window
- 15How do I uninstall the printer driver?
- 16How to delete the registry information and files related to the printer driver
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 19How to identify your Operating System (OS) for Windows or Mac
- 20When I try to print a label, it comes out blank. (for Mac)
- 21How do I install/change the DK roll?
- 22Printing is not possible. (USB connection)
- 23How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 24Can I directly operate my printer from a self-developed application software and print a label?
- 25I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 26Can multiple P-touch printers be connected to PS-9000?
- 27How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 28How do I transfer label templates with P-touch Transfer Express?
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 31I cannot discover the product with the configuration utility.
- 32Some of the print options in OpenOffice do not work. (Linux®)
- 33How to install the printer driver for serial interface
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 36What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 37When I print many continuous labels, part of the label data is printed twice.
- 38(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 39How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 40How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 41How do I create name badges by joining "First Name" and "Last Name" fields together?
- 42How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 43Printing is not possible. (P-touch Editor5.3 for Mac)
- 44The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 45The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 46I have an occasional printing problem.
- 47The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 48When I print a long label or many labels continuously, printing suddenly stops.
- 49How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 50How do I transfer label or slip templates?