FAQs & Troubleshooting
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138 Results
- 1I cannot print using my Brother machine on a wireless network (Windows)
- 2I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 3Print Unable XX
- 4Enable the Brother machine's network interface.
- 5Jam MP Tray
- 6Install the optional tray unit.
- 7Jam D Duplex
- 8I cannot install the printer driver or print in Windows 11.
- 9Cartridge Alert
- 10Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 11Tray 1 Error / Tray 2 Error / Tray 3 Error / Tray 4 Error
- 12Jam F OP Tray
- 13Cartridge Error
- 14I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 15Print the Network Configuration Report
- 16Use the Network Connection Repair Tool (Windows)
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18No Tray ID 1 / ID 2 / ID 3 / ID 4
- 19Wrong Paper Size
- 20Size Error DX
- 21Storage Full
- 22What is the BRAdmin Professional software used for?
- 23What is the recommended paper?
- 24What is Brother iPrint&Scan?
- 25Can I print from or scan to Android™ Smartphone?
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27Replace Parts
- 28Jam E Rear
- 29Check the firmware version.
- 30Open the Status Monitor
- 31Delete print jobs from the print queue.
- 32Waste Tank Full
- 33Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 34Reduce printing noise.
- 35How to identify your Operating System (OS).
- 36Duplex Disabled
- 37Unusable Device
- 38Cover is Open
- 39Cooling Down
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41Cannot print after a Windows 10 update (June 2020)
- 42I get a TS error when trying to print on a wireless network.
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 45Too Many Trays
- 46Storage Error
- 47Jam C Inside
- 48Jam A Tray 1 / Tray 2 / Tray 3 / Tray 4
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Install the built-in drivers (For Windows 8 and Windows 10)