FAQs & Troubleshooting
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122 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2My Brother machine could not be found over the network when I installed drivers on my computer.
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5I cannot print on a wireless (Wi-Fi) network (Mac)
- 6Enable the Brother machine's network interface.
- 7Discover the MAC address of the Brother network card
- 8I cannot print on a wireless (Wi-Fi) network (Windows)
- 9Toner Error
- 10The printer status is Offline or Paused.
- 11What is the default password for my BRAdmin or Web Based Management?
- 12Toner Low
- 13Use Universal Print (Windows)
- 14Delete print jobs from the print queue.
- 15Cartridge Error
- 16Cannot Detect
- 17Print the Network Configuration Report
- 18Add your Brother machine with AirPrint (macOS)
- 19What driver package format is supported by my Linux distribution?
- 20Adjust color settings by using the custom setting in the printer driver (Windows only)
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 22Correct the Color Printing
- 23Replace the Waste Toner Box
- 24What is the recommended paper?
- 25Replace the Toner Cartridge
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27Cannot print after a Windows 10 update (June 2020)
- 28I cannot print using my Brother machine on a wired network (Windows/macOS)
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Change the printer driver settings (Windows)
- 31Storage Full
- 32Replace the Drum Unit
- 33What is the default password for my Brother machine?
- 34Check the remaining ink or toner level (Linux)
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36Wrong Toner Cartridge
- 37How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 38Protect your Brother machine against unauthorised access over the network
- 39Open the Status Monitor (Windows)
- 40No Toner
- 41Install the Mailbox.
- 42Reset the Network Settings to the Factory Settings
- 43Access Web Based Management
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45Unusable Device
- 46The color of your printouts is not what you expected
- 47Paper is Jammed in the 2-sided Tray
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49What is the difference between the toner cartridge and the drum unit?
- 50I get a TS error when trying to print on a wireless network.