FAQs & Troubleshooting
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122 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2The printer status is Offline or Paused.
- 3The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4Cannot Print ##
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Reduce Toner Consumption
- 7What is the default password for my BRAdmin or Web Based Management?
- 8Print the Network Configuration Report
- 9Use Universal Print (Windows)
- 10Adjust color settings by using the custom setting in the printer driver (Windows only)
- 11Toner Low
- 12Reset the Network Settings to the Factory Settings
- 13Add your Brother machine with AirPrint (macOS)
- 14Enable the Brother machine's network interface.
- 15Drum !
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18Paper is Jammed in the 2-sided Tray
- 19Paper is Jammed in the Back of the Machine
- 20Replace the Toner Cartridge
- 21I get a TS error when trying to print on a wireless network.
- 22How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 23Cannot Detect
- 24What is the default password for my Brother machine?
- 25What driver package format is supported by my Linux distribution?
- 26Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28I cannot print on a wireless (Wi-Fi) network (Mac)
- 29Media Type Mismatch or Media Mismatch
- 30Delete print jobs from the print queue.
- 31Too Many Trays
- 32Condensation
- 33Toner Error
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 35Clean the Drum Unit
- 36Out of Memory / Print Data Full
- 37Replace the Drum Unit
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Cannot print after a Windows 10 update (June 2020)
- 40When I print images, the quality is not good (Linux)
- 41The driver installation finished successfully but I cannot print. (Linux)
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 44I cannot print using my Brother machine on a wired network (Windows/macOS)
- 45Access Web Based Management
- 46How to identify your Operating System (OS).
- 47Print the WLAN report
- 48Discover the MAC address of the Brother network card
- 49Change the printer driver settings (Windows)
- 50Tray 2 Error / Tray 3 Error / Tray 4 Error