FAQs & Troubleshooting
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176 Results
- 1Load paper in the paper tray
- 2Delete print jobs from the print queue.
- 3The printer status is Offline or Paused.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Turn the Toner Save Mode on or off.
- 7I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 8Protect your Brother machine against unauthorised access over the network
- 9I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 10Cooling Down
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13What is Brother iPrint&Scan?
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Replace PF Kit xx
- 17Wireless setup is requesting a WPS PIN to complete the setup
- 18Change the printer driver settings (Windows/macOS)
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Envelope creases
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22My Brother machine could not be found over the network when I installed drivers on my PC.
- 23Can I print from or scan to Android™ Smartphone?
- 24Condensation
- 25Print both sides of paper or a booklet automatically
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 27Toner Low
- 28Replace Toner
- 29Adjust the print position of each color.
- 30Replace Fuser
- 31Clean the drum unit
- 32Clean the inside of the machine
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34I cannot print using my Brother machine on a wireless network (Windows)
- 35Can I print on transparencies e.g. for overhead projectors?
- 36How to identify your Operating System (OS).
- 37Drum Stop
- 38I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 39Uninstall the Brother Software and Drivers (Windows)
- 40Adjust color settings by using the custom setting in the printer driver
- 41Replace Laser
- 42My Brother machine has no power.
- 43Replace WT Box
- 44White spots or hollow print
- 45I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 46Add your Brother machine with AirPrint (macOS)
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48What is Storage PC Print Data using Active Directory®? (Windows)
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50What is the difference between the toner cartridge and the drum unit?