FAQs & Troubleshooting
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176 Results
- 1Load paper in the paper tray
- 2The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 5Adjust color settings by using the custom setting in the printer driver
- 6Turn the Toner Save Mode on or off.
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9My Brother machine could not be found over the network when I installed drivers on my PC.
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13The printer status is Offline or Paused.
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15Carry out calibration to improve the color density
- 16Jam Rear
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18Jam MP Tray
- 19Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 20Discover the MAC address of the Brother network card
- 21What is Storage PC Print Data using Active Directory®? (Windows)
- 22Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24Protect your Brother machine against unauthorised access over the network
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 27Jam Inside
- 28Replace Drum
- 29Print a web page from iPrint&Scan when using an Android™ mobile device.
- 30The color of your printouts is not what you expected
- 31Toner Low
- 32Disable the APIPA protocol.
- 33Wireless setup is requesting a WPS PIN to complete the setup
- 34Enable the Brother machine's network interface.
- 35What is AirPrint?
- 36Can I print from or scan to Android™ Smartphone?
- 37I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 38Replace Belt
- 39Replace Toner
- 40Print the Network Configuration Report.
- 41Add your Brother machine with AirPrint (macOS)
- 42I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 43I cannot print using my Brother machine on a wireless network (Windows)
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Condensation
- 48Tray 2 Error
- 49Print both sides of paper or a booklet automatically
- 50Wrinkle