FAQs & Troubleshooting
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247 Results
- 1(Video) Load A4/Letter paper
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Replace the Toner Cartridge
- 4Paper is Jammed in the Back of the Machine
- 5Paper is Jammed in the MP tray
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8(Video) Connect the cord
- 9Adjust color settings by using the custom setting in the printer driver
- 10Paper is Jammed Inside the Machine
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13Replace the Belt Unit
- 14Replace Fuser
- 15Paper is Jammed underneath the Paper Tray
- 16Paper is Jammed in the Paper Tray
- 17What is Brother iPrint&Scan?
- 18Reset the Network Settings to the Factory Settings
- 19Restrict changing machine settings for users.
- 20(Video) Unpack your Brother machine
- 21I cannot print using my Brother machine on a wireless network (Mac)
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23Print a web page from iPrint&Scan when using an Android™ mobile device.
- 24I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 25Replace Drum
- 26Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 27Change the printer driver settings (Windows/macOS)
- 28Print Unable ##
- 29Toner Low
- 30Replace PF Kit xx
- 31Replace Laser
- 32The printer status is Offline or Paused.
- 33Replace the Waste Toner Box
- 34I cannot find some options in the Print dialog box (macOS 11 or later)
- 35Send an Email Securely Using SSL/TLS
- 36The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 37Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 38Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 39Use Universal Print (Windows)
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41My Brother machine could not be found over the network when I installed drivers on my computer.
- 42How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 43(Video) Load and print an Envelope (MP Tray)
- 44Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 48I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 49Drum Stop
- 50What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?