FAQs & Troubleshooting
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238 Results
- 1(Video) Load A4/Letter paper
- 2What is Brother iPrint&Scan?
- 3Replace the Toner Cartridge
- 4Replace Drum
- 5Paper is Jammed Inside the Machine
- 6Paper is Jammed underneath the Paper Tray
- 7Paper is Jammed in the Paper Tray
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9The printer status is Offline or Paused.
- 10Paper is Jammed in the Back of the Machine
- 11Paper is Jammed in the MP tray
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15(Video) Load and print an Envelope (MP Tray)
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22How to identify your Operating System (OS).
- 23Use Universal Print (Windows)
- 24My Brother machine could not be found over the network when I installed drivers on my computer.
- 25(Video) Set up your Brother machine
- 26(Video) Connect the cord
- 27Replace Laser
- 28Replace Fuser
- 29I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31Toner Low
- 32(Video) Unpack your Brother machine
- 33I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 34Adjust color settings by using the custom setting in the printer driver
- 35Replace the Belt Unit
- 36Print the Network Configuration Report
- 37Add your Brother machine with AirPrint (macOS)
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39Toner Error
- 40Restrict changing machine settings for users.
- 41The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 42Replace the Waste Toner Box
- 43What is the default password for my Brother machine?
- 44Cannot print after a Windows 10 update (June 2020)
- 45(Video) Update the Driver or Firmware for your Brother machine
- 46"Offline" appears on the Status Monitor.
- 47WT Box End Soon
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 49Drum End Soon
- 50Can I use non-Brother or third party supplies with the Brother machine?