FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Add your Brother machine with AirPrint (macOS)
- 3Check the remaining ink or toner level (Linux)
- 4I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 5Install the Brother Mobile Connect application (for mobile device)
- 6No Toner
- 7What is the default password for my Brother machine?
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Drum !
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Poor fixing
- 12Drum End Soon
- 13(Video) Paper is Jammed in the Back of the Machine
- 14(Video) Paper is Jammed in the Paper Tray
- 15I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 16What driver package format is supported by my Linux distribution?
- 17Wrong Toner or Wrong Toner Cartridge
- 18Enable the Brother machine's network interface.
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20(Video) Set up your Brother machine
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 22What is the default password for my BRAdmin or Web Based Management?
- 23(Video) Paper is Jammed in the MP tray
- 24Where can I find my Brother machine's serial number?
- 25What is the recommended paper?
- 26The scanning speed is slow when scanning from my machine. (Windows)
- 27I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 28The downloaded driver's name is different from my machine's name. (Linux)
- 29Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 30Large characters are printed incorrectly. (Linux)
- 31I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 32I am unable to print from a client PC to a printer on a print server. (Linux)
- 33Set up your Brother machine on a wireless network (Windows/macOS)
- 34Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 35I cannot print full-page photos or images using Email Print.
- 36When I print images, the quality is not good (Linux)
- 37The driver installation finished successfully but I cannot print. (Linux)
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 40To install the printer driver easily using a tool. (Linux)
- 41I cannot print using my Brother machine on a wired network (Windows/macOS)
- 42I cannot print on a wireless (Wi-Fi) network (Windows)
- 43I cannot print on a wireless (Wi-Fi) network (Mac)
- 44Media Type Mismatch or Media Mismatch
- 45Delete print jobs from the print queue.
- 46What is the difference between the toner cartridge and the drum unit?
- 47Change the printer driver settings (Windows)
- 48Self-Diagnostic
- 49Out of Memory
- 50Toner specks