FAQs & Troubleshooting
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229 Results
- 1(Video) Load A4/Letter paper
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Print on Both Sides of the Paper (Windows®)
- 5I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Print the Network Configuration Report
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9(Video) Replace the Toner Cartridge
- 10What is Brother iPrint&Scan?
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13(Video) Connect the cord
- 14The printer status is Offline or Paused.
- 15Paper is Jammed in the 2-sided Tray
- 16Drum !
- 17Print on Both Sides of the Paper (Macintosh)
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19What is the recommended paper?
- 20What is the default password for my Brother machine?
- 21Reset the Network Settings to the Factory Settings
- 22How to identify your Operating System (OS).
- 23Paper is Jammed inside the Machine
- 24Load and Print on Envelopes Using the MP Tray
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26Paper is Jammed in the Back of the Machine
- 27Replace Drum
- 28What can happen if the wrong paper is used in your machine.
- 29Print as a Poster (Windows®)
- 30I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 31(Video) Unpack your Brother machine
- 32I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 33Paper is Jammed in the Paper Tray
- 34Wireless setup is requesting a WPS PIN to complete the setup
- 35Import a Certificate and Private Key
- 36What kind of envelopes and labels are recommended for printing?
- 37Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 38Disable the APIPA protocol.
- 39Load and Print Thick Paper and Labels Using the MP Tray
- 40Reset the Drum Counter
- 41Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43Configure the Store Print Log to Network Settings Using Web Based Management
- 44Enable the Brother machine's network interface.
- 45Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 46Install the Tower Tray Unit.
- 47Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 48Toner Low or Prepare New Toner Cartridge
- 49After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 50Discover the MAC address of the Brother network card