FAQs & Troubleshooting
Latest |
229 Results
- 114/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 214/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 307/02/2024(Video) Unpack your Brother machine
- 407/02/2024(Video) Load A4/Letter paper
- 507/02/2024(Video) Connect the cord
- 607/02/2024(Video) Replace the Toner Cartridge
- 710/01/2024What is the default password for my Brother machine?
- 829/08/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 925/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1010/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1126/07/2023Media Type Mismatch or Media Mismatch
- 1227/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1308/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1406/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1506/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1601/06/2023Print both sides of paper or a booklet automatically
- 1701/06/2023Add your Brother machine with AirPrint (macOS)
- 1801/06/2023Delete print jobs from the print queue.
- 1916/05/2023I cannot print from my computer via USB.
- 2026/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2107/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2203/04/2023Change machine settings from your computer.
- 2327/03/2023"Offline" appears on the Status Monitor.
- 2427/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2527/03/2023Change the printer driver settings (Windows/macOS)
- 2627/03/2023The printer status is Offline or Paused.
- 2715/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 2815/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2914/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3019/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3119/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3219/12/2022Toner Low or Prepare New Toner Cartridge
- 3313/12/2022How to identify your Operating System (OS).
- 3424/11/2022Import a Certificate and Private Key
- 3522/11/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3624/10/2022Install a Certificate on Your Brother Machine
- 3720/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3817/10/2022Register the IC card for user authentication in Secure Function Lock
- 3913/10/2022Secure Print (Windows®)
- 4012/10/2022Print the Network Configuration Report
- 4103/10/2022Restrict the functions available on your Brother machine and the number of prints.
- 4227/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4330/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4430/08/2022Print as a Poster (Windows®)
- 4516/08/2022Print on Both Sides of the Paper (Macintosh)
- 4609/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4728/07/2022Update the Driver or Firmware for your Brother machine
- 4826/07/2022Create or Delete Your Print Profile (Windows®)
- 4919/07/2022Print as a Booklet (Windows®)
- 5019/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)