FAQs & Troubleshooting
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229 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Connect the cord
- 3(Video) Unpack your Brother machine
- 4Install the Mailbox.
- 5Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 6Replace Drum
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Print on Both Sides of the Paper (Macintosh)
- 10What is Brother iPrint&Scan?
- 11Paper is Jammed in the Back of the Machine
- 12(Video) Replace the Toner Cartridge
- 13Jam MP Tray
- 14Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 15The printer status is Offline or Paused.
- 16Paper is Jammed inside the Machine
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19Install the Tower Tray Unit.
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Paper is Jammed in the 2-sided Tray
- 22Paper is Jammed in the Paper Tray
- 23Add your Brother machine with AirPrint (macOS)
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25My Brother machine could not be found over the network when I installed drivers on my computer.
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27Restrict computers that can access the Brother machine.
- 28Print on Both Sides of the Paper (Windows®)
- 29Discover the MAC address of the Brother network card
- 30Send an Email with User Authentication
- 31Manage Multiple Certificates
- 32Drum !
- 33Print as a Poster (Windows®)
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 36(Video) Set up your Brother machine
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 39I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41Manage Your Network Machine Securely Using Web Based Management
- 42Export the Certificate and Private Key
- 43Load and Print on Envelopes Using the MP Tray
- 44Load and Print Thick Paper and Labels Using the MP Tray
- 45Protect your Brother machine against unauthorised access over the network
- 46What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 47Curled or wavy
- 48What can happen if the wrong paper is used in your machine.
- 49Install the optional lower tray
- 50Print the Network Configuration Report