FAQs & Troubleshooting
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229 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Connect the cord
- 3(Video) Unpack your Brother machine
- 4Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7What is Brother iPrint&Scan?
- 8Install the Mailbox.
- 9Print on Both Sides of the Paper (Macintosh)
- 10Paper is Jammed in the Back of the Machine
- 11(Video) Replace the Toner Cartridge
- 12Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 13The printer status is Offline or Paused.
- 14Jam MP Tray
- 15Replace Drum
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Install the Tower Tray Unit.
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20Paper is Jammed in the Paper Tray
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23Paper is Jammed in the 2-sided Tray
- 24Add your Brother machine with AirPrint (macOS)
- 25Print on Both Sides of the Paper (Windows®)
- 26Discover the MAC address of the Brother network card
- 27Paper is Jammed inside the Machine
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29Manage Multiple Certificates
- 30Print as a Poster (Windows®)
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 33(Video) Set up your Brother machine
- 34I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36Restrict computers that can access the Brother machine.
- 37Send an Email with User Authentication
- 38Manage Your Network Machine Securely Using Web Based Management
- 39Export the Certificate and Private Key
- 40Load and Print on Envelopes Using the MP Tray
- 41Load and Print Thick Paper and Labels Using the MP Tray
- 42What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43Drum !
- 44Curled or wavy
- 45What can happen if the wrong paper is used in your machine.
- 46Install the optional lower tray
- 47Print the Network Configuration Report
- 48Reduce Toner Consumption
- 49What is the default password for my Brother machine?
- 50Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray