FAQs & Troubleshooting
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217 Results
- 1(Video) Load A4/Letter paper
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3Replace Drum
- 4Paper is Jammed in the Back of the Machine
- 5(Video) Set up your Brother machine
- 6(Video) Unpack your Brother machine
- 7Paper is Jammed inside the Machine
- 8(Video) Replace the Toner Cartridge
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10(Video) Connect the cord
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13The printer status is Offline or Paused.
- 14Paper is Jammed in the Paper Tray
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 17Jam MP Tray
- 18Print on Both Sides of the Paper (Macintosh)
- 19Cannot print after a Windows 10 update (June 2020)
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 22Paper is Jammed in the 2-sided Tray
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24What can happen if the wrong paper is used in your machine.
- 25After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 26Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 27Reduce Toner Consumption
- 28I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 29I cannot print on a wireless (Wi-Fi) network (Windows)
- 30Print as a Poster (Windows®)
- 31The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 32What driver package format is supported by my Linux distribution?
- 33Load and Print Thick Paper Using the Paper Tray
- 34Send an Email Securely Using SSL TLS
- 35How to identify your Operating System (OS).
- 36Toner Low or Prepare New Toner Cartridge
- 37Drum !
- 38Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 39I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 40Manage Multiple Certificates
- 41Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 44Print both sides of paper or a booklet automatically
- 45Size Error DX or Size Error 2-sided
- 46Reset the Network Settings to the Factory Settings
- 47What is the recommended paper?
- 48Add your Brother machine with AirPrint (macOS)
- 49Manage Your Network Machine Securely Using Web Based Management
- 50Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.