FAQs & Troubleshooting
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206 Results
- 1(Video) Load A4/Letter paper
- 2Replace Drum
- 3Paper is Jammed inside the Machine
- 4(Video) Replace the Toner Cartridge
- 5Paper is Jammed in the Paper Tray
- 6Drum !
- 7Paper is Jammed in the Back of the Machine
- 8Jam MP Tray
- 9(Video) Connect the cord
- 10Paper is Jammed in the 2-sided Tray
- 11Supported models of Universal Printer Driver for PCL
- 12Print as a Poster (Windows®)
- 13(Video) Unpack your Brother machine
- 14Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 15I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 19What is the recommended paper?
- 20How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 21Import a Certificate and Private Key
- 22Print on Both Sides of the Paper (Macintosh)
- 23Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 24I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 25The printer status is Offline or Paused.
- 26My printer takes a long time to start printing when using Airprint. (iOS 16)
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 29What is Brother iPrint&Scan?
- 30Configure the Store Print Log to Network Settings Using Web Based Management
- 31Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 32Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 33I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 34Add your Brother machine with AirPrint (macOS)
- 35Cannot print after a Windows 10 update (June 2020)
- 36Load and Print Thick Paper and Labels Using the MP Tray
- 37Protect your Brother machine against unauthorised access over the network
- 38Delete print jobs from the print queue.
- 39Print a web page from iPrint&Scan when using an Android™ mobile device.
- 40Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 41Secure Print (Macintosh)
- 42Reduce Toner Consumption
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44Print on Both Sides of the Paper (Windows®)
- 45I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 46What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 47Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 48What is AirPrint?
- 49Wrinkles or creases
- 50Gray background