FAQs & Troubleshooting
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142 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 4(Video) Load A4/Letter paper
- 5(Video) Unpack your Brother machine
- 6The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 7Jam MP Tray
- 8Paper is Jammed in the 2-sided Tray
- 9How to identify your Operating System (OS).
- 10Change the printer driver settings (Windows/macOS)
- 11Secure Print (Windows®)
- 12Drum !
- 13Image skewed
- 14Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 15What driver package format is supported by my Linux distribution?
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 17I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 18Paper is Jammed in the Back of the Machine
- 19Curled or wavy
- 20Load and Print Thick Paper Using the Paper Tray
- 21Media Type Mismatch or Media Mismatch
- 22Size mismatch
- 23Envelope creases
- 24Print on Both Sides of the Paper (Macintosh)
- 25Print on Both Sides of the Paper (Windows®)
- 26Print as a Poster (Windows®)
- 27Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 29Paper is Jammed inside the Machine
- 30Paper is Jammed in the Paper Tray
- 31I cannot connect my machine to a Windows 11 computer via USB.
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 34(Video) Update the Driver or Firmware for your Brother machine
- 35Load and Print Thick Paper and Labels Using the MP Tray
- 36What kind of envelopes and labels are recommended for printing?
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38Gray background
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41Faint
- 42Black lines down the page
- 43My Brother machine turns off automatically or earlier than before.
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45(Video) Set up your Brother machine
- 46(Video) Connect the cord
- 47What is the difference between the toner cartridge and the drum unit?
- 48The printer status is Offline or Paused.
- 49Print both sides of paper or a booklet automatically
- 50Toner Low or Prepare New Toner Cartridge