FAQs & Troubleshooting
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142 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace the Toner Cartridge
- 3(Video) Unpack your Brother machine
- 4Replace Drum
- 5Jam MP Tray
- 6Paper is Jammed in the 2-sided Tray
- 7(Video) Connect the cord
- 8Paper is Jammed in the Back of the Machine
- 9Paper is Jammed inside the Machine
- 10My Brother machine turns off automatically or earlier than before.
- 11Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 13How to identify your Operating System (OS).
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 15Paper is Jammed in the Paper Tray
- 16Change the printer driver settings (Windows/macOS)
- 17I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 18The machine does not automatically enter Power Off mode.
- 19Print as a Poster (Windows®)
- 20(Video) Update the Driver or Firmware for your Brother machine
- 21Load and Print Thick Paper Using the Paper Tray
- 22The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 23(Video) Set up your Brother machine
- 24Media Type Mismatch or Media Mismatch
- 25Image skewed
- 26What driver package format is supported by my Linux distribution?
- 27Secure Print (Macintosh)
- 28Envelope creases
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30Print on Both Sides of the Paper (Windows®)
- 31The printer status is Offline or Paused.
- 32Secure Print (Windows®)
- 33Curled or wavy
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35Drum !
- 36What kind of envelopes and labels are recommended for printing?
- 37Size mismatch
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39Print on Both Sides of the Paper (Macintosh)
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41Toner Low or Prepare New Toner Cartridge
- 42Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 43Load and Print on Envelopes Using the MP Tray
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45I cannot connect my machine to a Windows 11 computer via USB.
- 46My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 47Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 48Drum End Soon
- 49Install the optional lower tray
- 50I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)