FAQs & Troubleshooting
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232 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Waste Toner Box
- 3Replace the Drum Unit
- 4Paper is Jammed in the Manual Feed Slot
- 5Paper is Jammed in the Back of the Machine
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Paper is Jammed underneath the Paper Tray
- 8Paper is Jammed in the Paper Tray
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10What is Brother iPrint&Scan?
- 11(Video) Update the Driver or Firmware for your Brother machine
- 12Drum End Soon
- 13Paper is Jammed Inside the Machine
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Toner Low
- 17Brother iPrint&Scan cannot find my Brother machine (macOS)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19(Video) Set up your Brother machine
- 20Setup a Brother machine on a wireless (Wi-Fi) network.
- 21Print Unable ##
- 22Cartridge Error
- 23Cover is Open
- 24Print the Network Configuration Report
- 25Replace PF Kit xx
- 26The printer status is Offline or Paused.
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28Enable the Brother machine's network interface.
- 29Log Access Error
- 30Registration or Registration failed.
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32(Video) Unpack your Brother machine
- 33Toner Error
- 34No Toner
- 35Drum !
- 36Reset the Network Settings to the Factory Settings
- 37Replace Fuser
- 38What is the difference between the toner cartridge and the drum unit?
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 41Replace Supplies
- 42Export the Certificate and Private Key
- 43How to identify your Operating System (OS).
- 44Short Paper
- 45Size Error DX or Size Error 2-sided
- 46Secure Print (Mac)
- 47Out of Memory / Print Data Full
- 48My Brother machine is unresponsive.
- 49Print as a Poster (Windows)
- 50Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)