FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the Manual Feed Slot
- 2(Video) Paper is Jammed in the Paper Tray
- 3(Video) Paper is Jammed inside the Machine
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Paper is Jammed in the 2-sided Tray
- 6(Video) Paper is Jammed in the Back of the Machine
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9No Paper T1
- 10(Video) Set up your Brother machine
- 11The printer status is Offline or Paused.
- 12Cannot Print ##
- 13How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 14Adjust color settings by using the custom setting in the printer driver (Windows only)
- 15Cannot Detect
- 16What is the default password for my BRAdmin or Web Based Management?
- 17Correct the Color Printing
- 18Toner Low
- 19Set up your Brother machine on a wireless network (Windows/macOS)
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Cannot print after a Windows 10 update (June 2020)
- 22Wrong Toner Cartridge
- 23Media Mismatch
- 24Delete print jobs from the print queue.
- 25I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27What is the recommended paper?
- 28A security warning appears when accessing Web Based Management via HTTPS.
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30I cannot print using my Brother machine on a wired network (Windows/macOS)
- 31Update the Driver or Firmware for your Brother machine
- 32I cannot print on a wireless (Wi-Fi) network (Mac)
- 33Condensation
- 34Toner Error
- 35The color of your printouts is not what you expected
- 36Drum !
- 37Out of Memory
- 38The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 39I cannot print on a wireless (Wi-Fi) network (Windows)
- 40Enable the Brother machine's network interface.
- 41Protect your Brother machine against unauthorised access over the network
- 42I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 43Discover the MAC address of the Brother network card
- 44Cartridge Error
- 45No Toner
- 46Uneven color density across the page
- 47My Brother machine has no power.
- 48In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 49Cooling Down
- 50I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)