FAQs & Troubleshooting
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226 Results
- 1(Video) Replace the Toner Cartridge
- 2Paper is Jammed in the Back of the Machine
- 3Replace the Drum Unit
- 4Replace the Waste Toner Box
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Load an Envelope (Manual Feed Slot)
- 7Toner Low
- 8What is the default password for my Brother machine?
- 9The printer status is Offline or Paused.
- 10Replace the Belt Unit
- 11What is the recommended paper?
- 12Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17Paper is Jammed in the Manual Feed Slot
- 18I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 19Replace Fuser
- 20Reset the Drum Counter
- 21Reduce Toner Consumption
- 22(Video) Set up your Brother machine
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 25Setup a Brother machine on a wireless (Wi-Fi) network.
- 26Size Error DX or Size Error 2-sided
- 27Print as a Poster (Windows)
- 28(Video) Unpack your Brother machine
- 29Adjust color settings by using the custom setting in the printer driver
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31Paper is Jammed in the Paper Tray
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33My Brother machine could not be found over the network when I installed drivers on my computer.
- 34Replace PF Kit xx
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36Toner Error
- 37WT Box End Soon
- 38Calibrate Colour Output
- 39The color of your printouts is not what you expected
- 40Envelope creases
- 41Wrinkled printout
- 42Add your Brother machine with AirPrint (macOS)
- 43Create a Certificate Signing Request (CSR)
- 44Set Auto Power Off Mode
- 45What is Brother iPrint&Scan?
- 46No Tray / No Tray T1 / No Tray1
- 47No Paper MP
- 48Manual Feed
- 49Paper is Jammed Inside the Machine
- 50What can happen if the wrong paper is used in your machine.
