FAQs & Troubleshooting
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Latest |
123 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 129/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 214/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 308/02/2024(Video) Paper is Jammed inside the Machine
- 408/02/2024(Video) Paper is Jammed in the Back of the Machine
- 508/02/2024(Video) Paper is Jammed in the Paper Tray
- 608/02/2024(Video) Paper is Jammed in the Manual Feed Slot
- 710/01/2024What is the default password for my Brother machine?
- 804/12/2023Toner Low
- 909/11/2023Print the Network Configuration Report *
- 1009/11/2023Access Web Based Management *
- 1109/11/2023Paper is Jammed in the Manual Feed Slot *
- 1209/11/2023Print the WLAN Report *
- 1309/11/2023Load and Print Paper in the Manual Feed Slot *
- 1409/11/2023Clean the Drum Unit *
- 1509/11/2023Replace the Waste Toner Box *
- 1609/11/2023Paper is Jammed in the Back of the Machine *
- 1709/11/2023Paper is Jammed Inside the Machine *
- 1809/11/2023Paper is Jammed in the Paper Tray *
- 1909/11/2023Clean the Corona Wires *
- 2009/11/2023Replace the Drum Unit *
- 2109/11/2023Reset the Network Settings to the Factory Settings *
- 2209/11/2023Replace the Toner Cartridge *
- 2309/11/2023Reduce Toner Consumption *
- 2409/11/2023Clean the Paper Pick-up Rollers *
- 2519/09/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 2619/09/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 2719/09/2023(Video) Set up your Brother machine
- 2810/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2927/07/2023I get a TS error when trying to print on a wireless network.
- 3020/07/2023Check the firmware version.
- 3105/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 3206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3401/06/2023Add your Brother machine with AirPrint (macOS)
- 3501/06/2023Delete print jobs from the print queue.
- 3616/05/2023I cannot print from my computer via USB.
- 3711/05/2023Set up your Brother machine on a wireless network (Windows/macOS)
- 3807/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3927/03/2023Change the printer driver settings (Windows)
- 4020/02/2023Enable the Brother machine's network interface.
- 4115/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4213/02/2023What is the recommended paper?
- 4303/02/2023Reset the Drum Counter
- 4403/02/2023Media Mismatch
- 4503/02/2023The printer status is Offline or Paused.
- 4631/01/2023Correct the Color Printing
- 4731/01/2023The color of your printouts is not what you expected
- 4831/01/2023Out of Memory
- 4927/01/2023No Toner
- 5023/01/2023Cannot Detect