FAQs & Troubleshooting
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221 Results
- 1(Video) Replace the Toner Cartridge
- 2Paper is Jammed Inside the Machine
- 3Replace the Drum Unit
- 4Paper is Jammed in the Back of the Machine
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Paper is Jammed in the Manual Feed Slot
- 7Replace the Waste Toner Box
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9What is Brother iPrint&Scan?
- 10Paper is Jammed in the Paper Tray
- 11Replace Fuser
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13(Video) Unpack your Brother machine
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15(Video) Load an Envelope (Manual Feed Slot)
- 16I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 17Replace the Belt Unit
- 18Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 19(Video) Set up your Brother machine
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21Cartridge Error
- 22Cover is Open
- 23Replace PF Kit xx
- 24No Toner
- 25The printer status is Offline or Paused.
- 26Toner Low
- 27Toner Error
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29Adjust color settings by using the custom setting in the printer driver
- 30Manual Feed
- 31Drum !
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33Print as a Poster (Windows)
- 34Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36No Drum Unit
- 37Check the remaining ink or toner level (Linux)
- 38Install a Certificate on Your Brother Machine
- 39Change the printer driver settings (Windows/macOS)
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 42Add your Brother machine with AirPrint (macOS)
- 43Load and Print on Labels in the Manual Feed Slot
- 44Size Error
- 45Machine Reset
- 46Create a Certificate Signing Request (CSR)
- 47Protect your Brother machine against unauthorised access over the network
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49Log Access Error
- 50Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.