FAQs & Troubleshooting
![]() |
Popular |
115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Set up your Brother machine
- 2My Brother machine could not be found over the network when I installed drivers on my computer.
- 3Cannot Print ##
- 4Enable the Brother machine's network interface.
- 5What is the default password for my BRAdmin or Web Based Management?
- 6(Video) Paper is Jammed in the Back of the Machine
- 7What is the default password for my Brother machine?
- 8I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 9Set up your Brother machine on a wireless network (Windows/macOS)
- 10(Video) Paper is Jammed in the 2-sided Tray
- 11(Video) Paper is Jammed in the Paper Tray
- 12What is the recommended paper?
- 13After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 14Open the Control Panel (For Windows)
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Uninstall the Brother Software and Drivers (Windows)
- 17I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 18I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 19The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 23Discover the MAC address of the Brother network card
- 24Toner Ended
- 25Cannot Detect
- 26Manual Feed
- 27When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 28Where can I download Brother iPrint&Scan application for Mac?
- 29Open the Status Monitor (Windows)
- 30I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 31Add your Brother machine with AirPrint (macOS)
- 32What driver package format is supported by my Linux distribution?
- 33Check the remaining ink or toner level (Linux)
- 34Wrong Toner or Wrong Toner Cartridge
- 35I cannot print on a wireless (Wi-Fi) network (Windows)
- 36I cannot print on a wireless (Wi-Fi) network (Mac)
- 37Check the firmware version.
- 38What is the difference between the toner cartridge and the drum unit?
- 39How to identify your Operating System (OS).
- 40Important points you need to confirm before configuring your Brother machine for a wireless network.
- 41Cartridge Error
- 422-sided Disable or 2-sided Disabled
- 43My Brother machine has no power.
- 44Poor fixing
- 45Out of Memory
- 46Drum End Soon
- 47Black lines down the page
- 48Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network