FAQs & Troubleshooting
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217 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3(Video) Load A4/Letter paper
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6(Video) Paper is Jammed inside the Machine
- 7(Video) Paper is Jammed in the Paper Tray
- 8I cannot print using my Brother machine on a wireless network (Mac)
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10(Video) Paper is Jammed in the Back of the Machine
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Set up your Brother machine on a wireless network.
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15What is Brother iPrint&Scan?
- 16(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19(Video) Cannot Detect
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21Discover the MAC address of the Brother network card
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 24Drum !
- 25Reset the Network Settings to the Factory Settings
- 26What is the default password for my Brother machine?
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Export the Certificate and Private Key
- 29What kind of envelopes and labels are recommended for printing?
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 32(Video) Unpack your Brother machine and install the toner cartridge
- 33(Video) Connect the cord
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Brother iPrint&Scan cannot find my Brother machine (macOS)
- 36The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 37Enable the Brother machine's network interface.
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39Self-Diagnostic
- 40Add your Brother machine with AirPrint (macOS)
- 41Wireless setup is requesting a WPS PIN to complete the setup
- 42Wrong Toner
- 43Manage Your Network Machine Securely Using Web Based Management
- 44Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 45Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 46My Brother machine could not be found over the network when I installed drivers on my computer.
- 47Print a web page from iPrint&Scan when using an Android™ mobile device.
- 48How to identify your Operating System (OS).
- 49I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 50The printer status is Offline or Paused.