FAQs & Troubleshooting
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205 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace the Toner Cartridge
- 3(Video) Paper is Jammed in the 2-sided Tray
- 4(Video) Paper is Jammed in the Back of the Machine
- 5(Video) Paper is Jammed inside the Machine
- 6(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7(Video) Paper is Jammed in the Paper Tray
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10(Video) Set up your Brother machine
- 11Replace Drum
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Change the printer driver settings (Windows/macOS)
- 14Check the remaining ink or toner level (Linux)
- 15Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17(Video) Connect the cord
- 18(Video) Load an Envelope (Manual Feed Slot)
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 21The printer status is Offline or Paused.
- 22Cannot print after a Windows 10 update (June 2020)
- 23Media Type Mismatch or Media Mismatch
- 24What is Toner Continue Mode?
- 25Drum End Soon
- 26Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 27(Video) Unpack your Brother machine and install the toner cartridge
- 28What is Brother iPrint&Scan?
- 292-sided Disabled
- 30(Video) Cannot Detect
- 31Print both sides of paper or a booklet automatically
- 32Toner Low or Prepare New Toner Cartridge
- 33Drum !
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35What driver package format is supported by my Linux distribution?
- 36(Video) Update the Driver or Firmware for your Brother machine
- 37After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 38How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 39Import a Certificate and Private Key
- 40I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 41What is the difference between the toner cartridge and the drum unit?
- 42Size Error DX or Size Error 2-sided
- 43Manual Feed
- 44I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 45The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 46I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 47Brother iPrint&Scan cannot find my Brother machine (macOS)
- 48No Paper T1
- 49Create a Certificate Signing Request (CSR)
- 50Send an Email Securely Using SSL/TLS