FAQs & Troubleshooting
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205 Results
- 1(Video) Replace the Toner Cartridge
- 2(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3(Video) Load A4/Letter paper
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5(Video) Paper is Jammed inside the Machine
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Connect the cord
- 8What is Brother iPrint&Scan?
- 9(Video) Paper is Jammed in the 2-sided Tray
- 10Replace Drum
- 11The printer status is Offline or Paused.
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 14(Video) Cannot Detect
- 15(Video) Set up your Brother machine
- 16(Video) Paper is Jammed in the Paper Tray
- 17Protect your Brother machine against unauthorised access over the network
- 18Reduce Toner Consumption
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20(Video) Paper is Jammed in the Back of the Machine
- 21Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 22(Video) Load an Envelope (Manual Feed Slot)
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 25Wrong Toner
- 26Load Paper in the Paper Tray
- 27Media Type Mismatch or Media Mismatch
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30Add your Brother machine with AirPrint (macOS)
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32(Video) Unpack your Brother machine and install the toner cartridge
- 33Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 34No Toner
- 35Manage Multiple Certificates
- 36Import a Certificate and Private Key
- 37Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 38Brother iPrint&Scan cannot find my Brother machine (macOS)
- 39Create a Certificate Signing Request (CSR)
- 40Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 41Cartridge Error
- 42Drum !
- 43Send an Email Securely Using SSL/TLS
- 44Export the Certificate and Private Key
- 45Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 46Delete print jobs from the print queue.
- 47Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 48Change the printer driver settings (Windows/macOS)
- 49Envelope creases
- 50Send an Email with User Authentication