FAQs & Troubleshooting
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175 Results
- 1Set up your Brother machine on a wireless network
- 2(Video) Update the Driver or Firmware for your Brother machine
- 3(Video) Replace Toner
- 4Jam Inside (With Video Instructions)
- 5(Video) Load paper
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Replace Drum
- 8Load paper in the paper tray
- 9Jam Rear
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11(Video) Connect the power cord
- 12Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 13I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 14Jam 2-sided
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Delete print jobs from the print queue.
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Wrinkles or creases
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23Jam Tray (1)
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25My Brother machine could not be found over the network when I installed drivers on my PC.
- 26(Video) Set up your Brother machine
- 27The printer status is Offline or Paused.
- 28White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 29Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31Check the remaining ink or toner level (Linux)
- 32(Video) Unpack your Brother machine
- 33(Video) Load an Envelope (Manual Feed Slot)
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 35Envelope creases
- 36Print on envelopes, labels or thick paper from the Manual feed slot
- 37Add your Brother machine with AirPrint (macOS)
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39I cannot print using my Brother machine on a wireless network (Mac)
- 40Enable the Brother machine's network interface.
- 41"Offline" appears on the Status Monitor.
- 42I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 43Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 44What is AirPrint?
- 45What is Toner Continue Mode?
- 46Image skewed
- 47Turn the Toner Save Mode on or off.
- 48Cannot print after a Windows 10 update (June 2020)
- 49Uninstall printer drivers (Linux)
- 50What kind of envelopes and labels are recommended for printing?