FAQs & Troubleshooting
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165 Results
- 1(Video) Replace Toner
- 2(Video) Load paper
- 3Manual Feed
- 4Jam Inside (With Video Instructions)
- 5Replace Drum
- 6Jam Rear
- 7Can I print from or scan to Android™ Smartphone?
- 8(Video) Load an Envelope (Manual Feed Slot)
- 9I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 10What is Toner Continue Mode?
- 11(Video) Unpack your Brother machine
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13Load paper in the paper tray
- 14Jam Tray (1)
- 15(Video) Connect the power cord
- 16Toner Low or Prepare New Toner Cartridge
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Jam 2-sided
- 19Change the sleep time setting
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22(Video) Update the Driver or Firmware for your Brother machine
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 25Change the printer driver settings (Windows/macOS)
- 26TONER ENDED
- 27Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 28Check the remaining ink or toner level (Linux)
- 29I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 30I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 33Print both sides of paper or a booklet automatically
- 34Drum !
- 35Wrinkles or creases
- 36What is the recommended paper?
- 37Image skewed
- 38I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 39I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 40Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 41Turn the Toner Save Mode on or off.
- 42Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Size Error DX or Size Error 2-sided
- 44Curled or wavy
- 45Print on envelopes, labels or thick paper from the Manual feed slot
- 46Check the firmware version.
- 47Hollow print
- 48I cannot find some options in the Print dialog box (macOS 11 or later)
- 49Add your Brother machine with AirPrint (macOS)
- 50Cannot print after a Windows 10 update (June 2020)