FAQs & Troubleshooting
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212 Results
- 1(Video) Unpack your Brother machine and install the toner cartridge
- 2Replace Drum
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4What is Brother iPrint&Scan?
- 5(Video) Paper is Jammed in the Paper Tray
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7(Video) Load A4/Letter paper
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Cartridge Error
- 10What is AirPrint?
- 11I cannot print using my Brother machine on a wireless network (Mac)
- 12No Toner
- 13Size Error DX or Size Error 2-sided
- 14Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 15I cannot connect my machine to a Windows 11 computer via USB.
- 16Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 17Setup a Brother machine on a wireless (Wi-Fi) network.
- 18Protect your Brother machine against unauthorised access over the network
- 19(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20Drum !
- 21Reset Your Brother Machine
- 22Change the Language on the LCD
- 23Wireless setup is requesting a WPS PIN to complete the setup
- 24Send an Email with User Authentication
- 25Media Type Mismatch or Media Mismatch
- 26(Video) Set up your Brother machine
- 27(Video) Connect the cord
- 28(Video) Load an Envelope (Manual Feed Slot)
- 29The printer status is Offline or Paused.
- 30Turn Setting Lock On
- 31What is the difference between the toner cartridge and the drum unit?
- 32Clean the Paper Pick-up Rollers
- 33I cannot find some options in the Print dialog box (macOS 11 or later)
- 34What driver package format is supported by my Linux distribution?
- 35Clean the Machine
- 36Wrong Toner
- 37Set up a Brother machine and your mobile device on a wireless network
- 38Set the Setting Lock Password
- 39After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 40How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 41Send an Email Securely Using SSL/TLS
- 42Manage Your Network Machine Securely Using Web Based Management
- 43Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 44I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 47(Video) Paper is Jammed in the 2-sided Tray
- 48(Video) Paper is Jammed inside the Machine
- 49Reduce Toner Consumption
- 50Control Printer Driver settings (only available for Windows)