FAQs & Troubleshooting
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174 Results
- 1(Video) Load paper
- 2(Video) Replace Toner
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Set up your Brother machine
- 5Load paper in the paper tray
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7(Video) Connect the power cord
- 8What is Brother iPrint&Scan?
- 9Set up your Brother machine on a wireless network
- 10(Video) Load an Envelope (Manual Feed Slot)
- 11Jam Inside (With Video Instructions)
- 12Jam 2-sided
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Manual Feed
- 15Jam Rear
- 16Jam Tray (1)
- 17Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 18(Video) Unpack your Brother machine
- 19The printer status is Offline or Paused.
- 20Replace Drum
- 21Turn the Toner Save Mode on or off.
- 22Check the remaining ink or toner level (Linux)
- 23Toner Low or Prepare New Toner Cartridge
- 24Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 25"Offline" appears on the Status Monitor.
- 26I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 27Can I print from or scan to Android™ Smartphone?
- 28Drum !
- 29Wrinkles or creases
- 30What is the recommended paper?
- 31Add your Brother machine with AirPrint (macOS)
- 32I cannot print on a wireless (Wi-Fi) network (Windows)
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34My Brother machine could not be found over the network when I installed drivers on my PC.
- 35What can happen if the wrong paper is used in your machine.
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 41How to identify your Operating System (OS).
- 42Change the printer driver settings (Windows/macOS)
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 45Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 48Print Unable or Print Unable XX
- 49I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 50Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)