FAQs & Troubleshooting
Latest |
136 Results
- 129/03/2024(Video) Cannot Detect
- 229/02/2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 328/02/2024Uninstall the drivers. (macOS 13 or greater)
- 410/01/2024Turn the Toner Save Mode on or off.
- 504/01/2024(Video) Unpack your Brother machine and install the toner cartridge
- 604/01/2024(Video) Load A4/Letter paper
- 704/01/2024(Video) Connect the cord
- 804/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 904/01/2024(Video) Replace the Toner Cartridge
- 1029/06/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 1127/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1401/06/2023Print both sides of paper or a booklet automatically
- 1501/06/2023Delete print jobs from the print queue.
- 1616/05/2023I cannot print from my computer via USB.
- 1719/04/2023I cannot install the Brother printer driver (macOS 11 or later)
- 1811/04/2023(Video) Paper is Jammed in the 2-sided Tray
- 1911/04/2023(Video) Paper is Jammed in the Back of the Machine
- 2011/04/2023(Video) Paper is Jammed inside the Machine
- 2111/04/2023(Video) Paper is Jammed in the Paper Tray
- 2227/03/2023"Offline" appears on the Status Monitor.
- 2327/03/2023Change the printer driver settings (Windows/macOS)
- 2427/03/2023The printer status is Offline or Paused.
- 2515/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2619/12/2022I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2719/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2819/12/2022Cannot Detect
- 2919/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3019/12/2022Toner Low or Prepare New Toner Cartridge
- 3113/12/2022Open the Status Monitor
- 3213/12/2022How to identify your Operating System (OS).
- 3322/11/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3430/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3516/08/2022Print as a Booklet Automatically (Windows)
- 3609/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3728/07/2022Update the Driver or Firmware for your Brother machine
- 3823/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3920/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4009/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4114/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4213/04/2022Uninstall the Brother Software and Drivers (Windows)
- 4301/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4424/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 4524/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4617/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4710/03/2022Drum !
- 4827/12/2021Brother iPrint&Scan cannot find my Brother machine (macOS)
- 4915/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 5015/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)