FAQs & Troubleshooting
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Latest |
138 Results
- 106/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 204/07/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 313/06/2024My Brother machine is unresponsive.
- 428/05/2024Toner Low or Prepare New Toner Cartridge
- 528/05/2024Drum End Soon
- 622/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 729/03/2024(Video) Cannot Detect
- 829/02/2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 928/02/2024Uninstall the drivers. (macOS 13 or greater)
- 1010/01/2024Turn the Toner Save Mode on or off.
- 1104/01/2024(Video) Unpack your Brother machine and install the toner cartridge
- 1204/01/2024(Video) Load A4/Letter paper
- 1304/01/2024(Video) Connect the cord
- 1404/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 1504/01/2024(Video) Replace the Toner Cartridge
- 1629/06/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 1727/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1806/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1906/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2001/06/2023Print both sides of paper or a booklet automatically
- 2101/06/2023Delete print jobs from the print queue.
- 2216/05/2023I cannot print from my computer via USB.
- 2319/04/2023I cannot install the Brother printer driver (macOS 11 or later)
- 2411/04/2023(Video) Paper is Jammed in the 2-sided Tray
- 2511/04/2023(Video) Paper is Jammed in the Back of the Machine
- 2611/04/2023(Video) Paper is Jammed inside the Machine
- 2711/04/2023(Video) Paper is Jammed in the Paper Tray
- 2827/03/2023"Offline" appears on the Status Monitor.
- 2927/03/2023Change the printer driver settings (Windows/macOS)
- 3027/03/2023The printer status is Offline or Paused.
- 3115/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3219/12/2022I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 3319/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3419/12/2022Cannot Detect
- 3519/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3613/12/2022Open the Status Monitor
- 3713/12/2022How to identify your Operating System (OS).
- 3822/11/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3930/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4016/08/2022Print as a Booklet Automatically (Windows)
- 4109/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4228/07/2022Update the Driver or Firmware for your Brother machine
- 4323/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4420/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4509/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4614/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4713/04/2022Uninstall the Brother Software and Drivers (Windows)
- 4801/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4924/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 5024/03/2022I cannot save a file downloaded from the Brother support website (For Windows)