FAQs & Troubleshooting
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138 Results
- 1(Video) Replace the Toner Cartridge
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3(Video) Paper is Jammed inside the Machine
- 4(Video) Load A4/Letter paper
- 5(Video) Paper is Jammed in the Paper Tray
- 6(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7(Video) Paper is Jammed in the Back of the Machine
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9Toner rubs off the paper
- 10Replace Drum
- 11Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 12(Video) Load an Envelope (Manual Feed Slot)
- 13I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 14(Video) Update the Driver or Firmware for your Brother machine
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 16(Video) Unpack your Brother machine and install the toner cartridge
- 17(Video) Set up your Brother machine
- 18Turn the Toner Save Mode on or off.
- 19Reset the Drum Counter
- 20Change the printer driver settings (Windows/macOS)
- 21(Video) Cannot Detect
- 22What can happen if the wrong paper is used in your machine.
- 23Reduce Printing Noise
- 24How to identify your Operating System (OS).
- 25Drum !
- 262-sided Disabled
- 27(Video) Connect the cord
- 28The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 29No Toner
- 30Size Error DX or Size Error 2-sided
- 31Toner Low or Prepare New Toner Cartridge
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33What driver package format is supported by my Linux distribution?
- 34Can I use AirPrint with my Brother machine?
- 35Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41Wrinkles or creases
- 42What is the recommended paper?
- 43"Offline" appears on the Status Monitor.
- 44I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 45Load Paper in the Paper Tray
- 46What kind of envelopes and labels are recommended for printing?
- 47Delete print jobs from the print queue.
- 48What is Toner Continue Mode?
- 49Print both sides of paper or a booklet automatically
- 50Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?