FAQs & Troubleshooting
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136 Results
- 1(Video) Paper is Jammed inside the Machine
- 2(Video) Replace the Toner Cartridge
- 3(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5(Video) Paper is Jammed in the Paper Tray
- 6Replace Drum
- 7(Video) Cannot Detect
- 8I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 9(Video) Load A4/Letter paper
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 11(Video) Paper is Jammed in the Back of the Machine
- 12Reset the Drum Counter
- 13Turn the Toner Save Mode on or off.
- 14How to identify your Operating System (OS).
- 15Drum !
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17Toner rubs off the paper
- 18(Video) Load an Envelope (Manual Feed Slot)
- 19The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 20No Toner
- 21Delete print jobs from the print queue.
- 22Envelope creases
- 23(Video) Connect the cord
- 24Reduce Printing Noise
- 25Cartridge Error
- 26Size Error DX or Size Error 2-sided
- 27Manual Feed
- 28My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 29Set Auto Power Off Mode
- 30(Video) Unpack your Brother machine and install the toner cartridge
- 31Change the printer driver settings (Windows/macOS)
- 322-sided Disabled
- 33Toner Low or Prepare New Toner Cartridge
- 34Clean the Corona Wire
- 35What driver package format is supported by my Linux distribution?
- 36Check the remaining ink or toner level (Linux)
- 37I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 38The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 39(Video) Set up your Brother machine
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41TONER ENDED
- 42What is the recommended paper?
- 43Cannot Detect
- 44LED Patterns and Indications
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46What kind of envelopes and labels are recommended for printing?
- 47Curled or wavy
- 48"Offline" appears on the Status Monitor.
- 49Uninstall the drivers. (macOS 13 or greater)
- 50Cancel a Print Job