FAQs & Troubleshooting
Latest |
211 Results
- 127/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 222/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 314/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 414/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 510/01/2024What is the default password for my Brother machine?
- 625/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 710/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 827/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 927/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1008/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1106/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1206/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1301/06/2023Print both sides of paper or a booklet automatically
- 1401/06/2023Add your Brother machine with AirPrint (macOS)
- 1501/06/2023Delete print jobs from the print queue.
- 1616/05/2023I cannot print from my computer via USB.
- 1726/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1807/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 1927/03/2023"Offline" appears on the Status Monitor.
- 2027/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2127/03/2023Change the printer driver settings (Windows/macOS)
- 2227/03/2023The printer status is Offline or Paused.
- 2315/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2414/02/2023I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 2514/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2619/12/2022After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 2719/12/2022Cannot Detect Ink Volume
- 2819/12/2022Install Starter Ink
- 2919/12/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 3019/12/2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 3119/12/2022Can third party ink be used to refill the ink cartridges?
- 3219/12/2022One or more of my colors are not printing (blank).
- 3313/12/2022Open the Status Monitor
- 3413/12/2022How to identify your Operating System (OS).
- 3522/11/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3620/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3717/10/2022Register the IC card for user authentication in Secure Function Lock
- 3827/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3926/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 4031/08/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 4130/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4209/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4328/07/2022Update the Driver or Firmware for your Brother machine
- 4419/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4523/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4620/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4709/06/2022Access Web Based Management
- 4809/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4925/04/2022Where can I find my Brother machine's serial number?
- 5020/04/2022Uninstall the Brother Software and Drivers (Windows)