FAQs & Troubleshooting
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211 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Install Ink Cartridges
- 3(Video) Load A3/Ledger paper
- 4What is Brother iPrint&Scan?
- 5I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6Install Starter Ink
- 7Replace Ink
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Paper Type and Size for Each Operation
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11Change the printer driver settings (Windows/macOS)
- 12Add your Brother machine with AirPrint (macOS)
- 13Cannot print after a Windows 10 update (June 2020)
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16I still receive the error message "Paper Jam" after I removed the jammed paper.
- 17The printer status is Offline or Paused.
- 18Ink Low
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 21Other Problems
- 22Set up a Brother machine and your mobile device on a wireless network
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24Load Envelopes in Paper Tray #1
- 25Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3
- 26Send an Email Securely Using SSL/TLS
- 27Protect your Brother machine against unauthorised access over the network
- 28Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30I cannot make borderless prints.
- 31Unable to Print XX
- 32Cannot Detect
- 33Print using only the black ink cartridge when the Color cartridges have run out.
- 34Cover is Open
- 35Manual Feed
- 36My Brother machine feeds multiple sheets of paper at a time.
- 37Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 38I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40Install BRAdmin Professional 3
- 41Prevent Smudged Printouts and Paper Jams (Mac)
- 42Check the Print Quality
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44My Brother machine could not be found over the network when I installed drivers on my computer.
- 45(Video) Set up your Brother machine
- 46(Video) Unpack your Brother machine
- 47(Video) Connect telephone line and power cords
- 48Unpack your Brother machine
- 49The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 50Paper Jam