FAQs & Troubleshooting
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221 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Paper Tray not detected/ Paper Tray #1 not detected/ Paper Tray #2 not detected/ Paper Tray #3 not detected
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10Print a web page from iPrint&Scan when using an Android™ mobile device.
- 11Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 12(Video) Load A3/Ledger paper
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14What is Brother iPrint&Scan?
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Can third party ink be used to refill the ink cartridges?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18Load Paper in the Multi-purpose Tray (MP Tray)
- 19Print as a Poster (Windows®)
- 20Print the WLAN Report
- 21The printer status is Offline or Paused.
- 22What is the default password for my Brother machine?
- 23When I print images, the quality is not good (Linux)
- 24When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 25I am unable to print from a client PC to a printer on a print server. (Linux)
- 26(Video) Update the Driver or Firmware for your Brother machine
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28Load Envelopes in Paper Tray #1
- 29Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3
- 30Send an Email with User Authentication
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Enable the Brother machine's network interface.
- 33Protect your Brother machine against unauthorised access over the network
- 34(Video) Install Ink Cartridges
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37How to identify your Operating System (OS).
- 38The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 39Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 40Add your Brother machine with AirPrint (macOS)
- 41What driver package format is supported by my Linux distribution?
- 42I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 43Prevent Smudged Printouts and Paper Jams (Mac)
- 44Prevent Smudged Printouts and Paper Jams (Windows®)
- 45Wrong Ink Cartridge
- 46I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 47Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 48(Video) Load A4/Letter paper
- 49(Video) Connect telephone line and power cords
- 50Open the Status Monitor