FAQs & Troubleshooting
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206 Results
- 1Replace Drum
- 2Replace the Toner Cartridge
- 3(Video) Toner set
- 4The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5(Video) Paper is Jammed in the Paper Tray
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8The printer status is Offline or Paused.
- 9Set up your Brother machine on a wireless network.
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 13(Video) Paper is Jammed inside the Machine
- 14(Video) Cannot Detect
- 15What is Brother iPrint&Scan?
- 16(Video) Paper is Jammed in the Back of the Machine
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19(Video) Update the Driver or Firmware for your Brother machine
- 20What is the recommended paper?
- 21Toner Low or Prepare New Toner Cartridge
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23No Paper T1
- 24My Brother machine could not be found over the network when I installed drivers on my computer.
- 25Drum !
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 28Print both sides of paper or a booklet automatically
- 29I cannot print on a wireless (Wi-Fi) network (Windows)
- 30Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 31Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 32Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 33I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 34Brother iPrint&Scan cannot find my Brother machine (macOS)
- 35Media Type Mismatch or Media Mismatch
- 36Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Print Unable ##
- 38Cannot Detect
- 39Size mismatch
- 40Add your Brother machine with AirPrint (macOS)
- 41Create a Certificate Signing Request (CSR)
- 42What kind of envelopes and labels are recommended for printing?
- 43What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 44Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 45Drum End Soon
- 46Reset the Network Settings to the Factory Settings
- 47Print the Network Configuration Report
- 48Wireless setup is requesting a WPS PIN to complete the setup
- 49How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 50How to use Driver Deployment Wizard(only available for Windows)