FAQs & Troubleshooting
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227 Results
- 1Jam MP Tray
- 2The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3Replace Drum
- 4Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 5Can I print from or scan to Android™ Smartphone?
- 6Jam Rear
- 7Replace Fuser
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9What is Brother iPrint&Scan?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12Turn the Toner Save mode on or off
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Wireless setup is requesting a WPS PIN to complete the setup
- 15I cannot print using my Brother machine on a wireless network (Windows)
- 16Reduce printing noise.
- 17The print speed is slow.
- 18Jam Duplex
- 19Jam Inside
- 20Jam Tray 1 or Jam Tray 2
- 21I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 22What is AirPrint?
- 23Print both sides of paper or a booklet automatically
- 24Can I use non-Brother or third party supplies with the Brother machine?
- 25The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 26Replace PF Kit xx
- 27Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 28I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30Delete print jobs from the print queue.
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 34Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 35Cartridge Error
- 36What is the recommended paper?
- 37Print the Network Configuration Report
- 38Ghost
- 39Create or view a XML Paper Specification document
- 40Clean the corona wire
- 41Add your Brother machine with AirPrint (macOS)
- 42Cannot print after a Windows 10 update (June 2020)
- 43I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 44I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 45Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 48Replace Laser
- 49The printer status is Offline or Paused.
- 50Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?