FAQs & Troubleshooting
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229 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4Can I print from or scan to Android™ Smartphone?
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6Replace Toner
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Replace Laser
- 9Jam Rear
- 10Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 11I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 14Install the optional tray unit.
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17Replace PF Kit xx
- 18The printer status is Offline or Paused.
- 19Jam Inside
- 20Jam MP Tray
- 21Replace Fuser
- 22Enable the Brother machine's network interface.
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 24Is my Brother machine compatible with Windows Vista?
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 27Possible solutions for print quality issues
- 28Protect your Brother machine against unauthorised access over the network
- 29Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 30I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 31What kind of paper can I use?
- 32Jam Tray 1 or Jam Tray 2
- 33Replace Drum
- 34What is the recommended paper?
- 35Install additional memory.
- 36Turn the Toner Save mode on or off
- 37Large characters are printed incorrectly. (Linux)
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 40Can I print on transparencies e.g. for overhead projectors?
- 41Reduce printing noise.
- 42Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 43Change the printer driver settings (Windows/macOS)
- 44Print Unable or Print Unable XX
- 45Can I use non-Brother or third party supplies with the Brother machine?
- 46Disable the APIPA protocol.
- 47Print the Network Configuration Report
- 48Print a Test Page.
- 49Jam Duplex
- 50I cannot print using my Brother machine on a wireless network (Mac)
