FAQs & Troubleshooting
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212 Results
- 1Jam Rear
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 7Replace PF Kit xx
- 8Turn the Toner Save mode on or off
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 11Drum Error (Drum!)
- 12Replace Laser
- 13Jam Duplex
- 14Jam Inside
- 15Replace Toner
- 16Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 17Change the printer driver settings (Windows/macOS)
- 18What is Brother iPrint&Scan?
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 22Can I print from or scan to Android™ Smartphone?
- 23Jam MP Tray
- 24Replace Fuser
- 25What is AirPrint?
- 26Print Unable or Print Unable XX
- 27TONER LOW
- 28Curled or wavy
- 29What can happen if the wrong paper is used in your machine.
- 30What is the BRAdmin Professional software used for?
- 31Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 32Jam Tray 1 or Jam Tray 2
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 35Can I print on transparencies e.g. for overhead projectors?
- 36Print a web page from iPrint&Scan when using an Android™ mobile device.
- 37Drum Stop
- 38Size Error DX
- 39How can I change the printer settings?
- 40What kind of paper can I use?
- 41Envelope creases
- 42Install the optional tray unit.
- 43Page skewed
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45All print jobs are aborted and nothing is printed. (Linux)
- 46I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 49I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 50Delete print jobs from the print queue.