FAQs & Troubleshooting
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213 Results
- 1Jam MP Tray
- 2What is Brother iPrint&Scan?
- 3The printer status is Offline or Paused.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Jam Inside
- 6Turn the Toner Save mode on or off
- 7Curled or wavy
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Jam Rear
- 10Jam Tray 1 or Jam Tray 2
- 11The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 12Print Unable or Print Unable XX
- 13Can I print from DOS applications?
- 14What is the BRAdmin Professional software used for?
- 15Replace Toner
- 16Delete print jobs from the print queue.
- 17Can I print from or scan to Android™ Smartphone?
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19Jam Duplex
- 20I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 21I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 22Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 23Add your Brother machine with AirPrint (macOS)
- 24What driver package format is supported by my Linux distribution?
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26No Toner
- 27Is my Brother machine compatible with Windows Vista?
- 28Printable area
- 29Use the Universal Printer Driver for PCL
- 30Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 31The print speed is slow.
- 32The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 33How to identify your Operating System (OS).
- 34Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 35Change the printer driver settings (Windows/macOS)
- 36No Paper
- 37Reset the print server to the default factory settings.
- 38Install additional memory.
- 39Cannot print after a Windows 10 update (June 2020)
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Protect your Brother machine against unauthorised access over the network
- 42Duplex Disabled
- 43I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 44Size Error DX
- 45Print a Printer Settings page.
- 46Out of Memory
- 47What kind of paper can I use?
- 48What is the best printer driver to use-the PCL or BR-Script driver?
- 49Print on labels and envelopes from the MP tray.
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)