FAQs & Troubleshooting
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159 Results
- 1Replace Drum
- 2Replace Toner
- 3Replace PF Kit xx
- 4Replace Laser
- 5Jam Inside
- 6Replace Fuser
- 7I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 9What kind of paper can I use?
- 10Install the optional tray unit.
- 11Can I use AirPrint with my Brother machine?
- 12What is the recommended paper?
- 13Jam Tray 1 or Jam Tray 2
- 14Jam MP Tray
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16Reduce printing noise.
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18No Paper
- 19Turn the Toner Save mode on or off
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21The print speed is slow.
- 22Print Unable or Print Unable XX
- 23Drum Stop
- 24Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 25Jam Duplex
- 26Fuser Error or Self-Diagnostic
- 27No Toner
- 28Drum End Soon
- 29Wrinkles or creases
- 30Service Call
- 31What can happen if the wrong paper is used in your machine.
- 32Can I print on transparencies e.g. for overhead projectors?
- 33Size Error DX
- 34Manual Feed
- 35TONER LOW
- 36Curled
- 37How can I change the printer settings?
- 38Out of Memory
- 39Clean the drum unit
- 40"Offline" appears on the Status Monitor.
- 41Delete print jobs from the print queue.
- 42How to identify your Operating System (OS).
- 43Duplex Disabled
- 44Cover is Open
- 45Is my Brother machine compatible with Windows Vista?
- 46Drum Error (Drum!)
- 47Adjust the Brother machine's Sleep Time setting
- 48Printable area
- 49Hollow print
- 50I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.