FAQs & Troubleshooting
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181 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Printouts (envelopes) have creases.
- 4The printer status is Offline or Paused.
- 5Use the Universal Printer Driver for PCL
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8What is Brother iPrint&Scan?
- 9Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 10Printouts have a curl or wave.
- 11The printed letters are slanted, positioned incorrectly.
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14Printouts have wrinkles or creases.
- 15How to identify your Operating System (OS).
- 16I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 17Delete print jobs from the print queue.
- 18Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 19Change the printer driver settings (Windows/macOS)
- 20The printer prints unexpectedly or it prints garbage.
- 21What can happen if the wrong paper is used in your machine.
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 24Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 25The paper is skewed when it's printed.
- 26What kind of paper can I use?
- 27Print on labels and envelopes from the MP tray.
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 30Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 33The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 34How do I use the "Booklet Printing" feature?
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36Cannot print after a Windows 10 update (June 2020)
- 37Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 38Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 39I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 40Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 41White lines appear across the page.
- 42How do I install the Optional Tray Unit?
- 43What is the recommended paper?
- 44White lines appears down the page.
- 45Print the Network Configuration List.
- 46Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 47Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 48How do I print a Test page?
- 49What is a "Generic PCL Driver"?
- 50What kind of memory can I use?
