FAQs & Troubleshooting
Latest |
139 Results
- 10120/03/2012Why does the Drum LED blink ?
- 10219/03/2012Replace the drum unit.
- 10316/11/2011The paper is skewed when it's printed.
- 10416/11/2011When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 10515/11/2011There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 10604/11/2011I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 10704/11/2011I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 10831/10/2011I updated the Web BRAdmin and cannot enable the logging function.
- 10926/08/2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 11026/10/2010When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 11110/06/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 11213/04/2010Functions supported in the Windows 7 built-in drivers
- 11310/02/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11426/11/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 11507/07/2009How do I clear paper jams?
- 11629/06/2009How do I factory reset the print server?
- 11710/03/2009Can I buy any MICR toner?
- 11806/06/2008In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 11929/10/2007Does NC-2200w work with Windows Vista?
- 12012/06/2007I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12107/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 12207/09/2006How do I disable the APIPA protocol?
- 12307/09/2006What is the recommended paper?
- 12406/09/2006What is UPnP and SSDP?
- 12524/08/2006All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 12624/08/2006What kind of paper can I use?
- 12724/08/2006What kind of memory can I use?
- 12824/08/2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 12924/08/2006Printouts (envelopes) have creases.
- 13024/08/2006What is APIPA?
- 13124/08/2006What are the expected yields of the consumables?
- 13224/08/2006What is the printable area per page?
- 13310/05/2006I cannot use the "Modules Update" button on Web BRAdmin.
- 13416/03/2006The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 13508/11/2005The printer makes a grinding or clicking sound.
- 13631/10/2005How do I change the print server password?
- 13725/10/2005What is the best printer driver to use-the PCL or BR-Script driver?
- 13825/10/2005Where do I find the complete User's Guide?
- 13923/09/2005How can I install the Web BRAdmin on Windows Server 2003?