FAQs & Troubleshooting
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128 Results
- 1How to identify your Operating System (OS).
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4What is the recommended paper?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Change the printer driver settings (Windows/macOS)
- 7What is a "Generic PCL Driver"?
- 8Printouts have a curl or wave.
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10Can I use non-Brother or third party supplies with the Brother machine?
- 11What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 12What is the BRAdmin Professional software used for?
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Does NC-2200w work with Windows Vista?
- 16Delete print jobs from the print queue.
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18How do I install additional memory?
- 19I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 20The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 21Functions supported in the Windows 7 built-in drivers
- 22When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 23What kind of paper can I use?
- 24What kind of memory can I use?
- 25Printouts (envelopes) have creases.
- 26Printouts have wrinkles or creases.
- 27Replace the drum unit.
- 28What can happen if the wrong paper is used in your machine.
- 29Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 30I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 31Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 32The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 33I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 34Can I print from DOS applications?
- 35What do the LED indications mean?
- 36What are the expected yields of the consumables?
- 37How do I factory reset the print server?
- 38How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 39I cannot print from my computer via USB.
- 40Why does the Drum LED blink ?
- 41Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 42How do I clear paper jams?
- 43Cannot print after a Windows 10 update (June 2020)
- 44Paper size settings are unavailable when I print from OpenOffice (Linux)
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46Print command (LPR) (Linux)
- 47I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 48I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 49Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 50All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.