FAQs & Troubleshooting
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128 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3Does NC-2200w work with Windows Vista?
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Delete print jobs from the print queue.
- 7I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 8Cannot print after a Windows 10 update (June 2020)
- 9I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 10The printer status is Offline or Paused.
- 11Printouts have wrinkles or creases.
- 12What is the recommended paper?
- 13What is a "Generic PCL Driver"?
- 14Can I print from DOS applications?
- 15What is the printable area per page?
- 16How do I install additional memory?
- 17The printed letters are slanted, positioned incorrectly.
- 18Can I print from or scan to Android™ Smartphone?
- 19I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 20What kind of paper can I use?
- 21Printouts (envelopes) have creases.
- 22What can happen if the wrong paper is used in your machine.
- 23Can I print using the IPP protocol on Windows XP?
- 24Change the printer driver settings (Windows/macOS)
- 25Printouts have a curl or wave.
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27What are the expected yields of the consumables?
- 28How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 29What is the BRAdmin Professional software used for?
- 30Paper size settings are unavailable when I print from OpenOffice (Linux)
- 31In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 32Why does the Drum LED blink ?
- 33White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 34Can I buy any MICR toner?
- 35Vertical black lines appear on the printout.
- 36Large characters are printed incorrectly. (Linux)
- 37All print jobs are aborted and nothing is printed. (Linux)
- 38A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 39Can I print from and scan to iPhone, iPod touch and iPad?
- 40I cannot print from my computer via network. (For Macintosh)
- 41Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 42Functions supported in the Windows 7 built-in drivers
- 43The paper is skewed when it's printed.
- 44I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 45The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 46The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 47Black toner marks appear across the page.
- 48White lines appears down the page.
- 49White lines appear across the page.
- 50How do I factory reset the print server?