FAQs & Troubleshooting
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184 Results
- 1The printer status is Offline or Paused.
- 2How do I print a network configuration page?
- 3The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 4What driver package format is supported by my Linux distribution?
- 5When trying to print from Mac OS® X the print queue is stopped.
- 6Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 7I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 8What is the BRAdmin Professional software used for?
- 9My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 10The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12How do I perform a factory reset?
- 13Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Delete print jobs from the print queue.
- 19I cannot print from my computer via USB.
- 20Functions supported in the Windows 7 built-in drivers
- 21Does NC-2200w work with Windows Vista?
- 22What kind of paper can I use?
- 23What kind of memory can I use?
- 24Printouts (envelopes) have creases.
- 25What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 26How do I install additional memory?
- 27I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 28I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 29In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 30The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 31Cannot print after a Windows 10 update (June 2020)
- 32Paper size settings are unavailable when I print from OpenOffice (Linux)
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 34How to identify your Operating System (OS).
- 35What is the Network Shared printing?
- 36I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 37Change the printer driver settings (Windows/macOS)
- 38Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 39I cannot print from Mac OS X.
- 40What kind of barcodes can I print?
- 41The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 42Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 43Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 44Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 45Can I use non-Brother or third party supplies with the Brother machine?
- 46When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 47I want to change the paper tray and paper size settings. How do I change these things?
- 48The driver installation finished successfully but I cannot print. (Linux)
- 49To install the printer driver easily using a tool. (Linux)
- 50Verify the Brother machine connected to the Wired Network (For Macintosh)