FAQs & Troubleshooting
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187 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The printed letters are slanted, positioned incorrectly.
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4The printer prints unexpectedly or it prints garbage.
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 7The printer status is Offline or Paused.
- 8The paper is skewed when it's printed.
- 9I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 10"MP tray" is displayed on the LCD. What does it mean?
- 11I cannot print from Mac OS X.
- 12How can I change the IP address using the ARP and PING commands?
- 13Printouts have a curl or wave.
- 14When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 15What is the printable area per page?
- 16Download a file from the "Downloads" section and save it to Windows 8 computer.
- 17Can I print from or scan to Android™ Smartphone?
- 18The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 19What kind of paper can I use?
- 20White lines appear across the page.
- 21How do I install additional memory?
- 22How do I print a network configuration page?
- 23Does NC-2200w work with Windows Vista?
- 24White lines appears down the page.
- 25Vertical black lines appear on the printout.
- 26Open the Control Panel (For Windows)
- 27How to identify your Operating System (OS).
- 28What is Status Monitor and how can I turn it on?
- 29What kind of memory can I use?
- 30Replace the drum unit.
- 31What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 32What is the recommended paper?
- 33My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 34My Brother machine misfeeds paper.
- 35Printouts have toner specks.
- 36Lines appears across the page.
- 37Output sheets are completely black.
- 38What driver package format is supported by my Linux distribution?
- 39Cannot print after a Windows 10 update (June 2020)
- 40The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 41The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 42What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 43The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 44I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 45Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 46How to clear the red Status light (led)? Why is the Status light (led) red?
- 47How do I perform a factory reset?
- 48What is a "Generic PCL Driver"?
- 49Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 50Uninstall the drivers. (Mac OS X 10.5)